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Ignore Settings In EasyDesk
Ava Adaline
22 February, 2026
Ignore settings in EasyDesk help control unwanted email sources that should never reach the inbox. When a source is added to the ignore list, the system automatically sends messages from that email or domain directly to the trash. No manual action is required after configuration.
Where To Find Ignore Settings
Follow the navigation path inside EasyDesk:
Settings → Spam & Ignore → Ignore Tab
The Ignore section contains:
Source list table
Date updated column
Actions for editing or deleting
Button to add new ignore source
How To Add Ignore Source
Add new ignore rule in a few simple steps:
Step 1: Open Ignore Tab
Navigate to Spam & Ignore settings and select Ignore.
Step 2: Click Add Ignore Source
Select the Add ignore source button.
Step 3: Enter Source and Save
Input either:
Full email address → user@example.com
Domain name → example.com
Click Add to activate the ignored rule.
After saving, EasyDesk automatically routes messages from that source directly to trash.
Best Practices for Ignore Settings
Follow these recommendations for optimal performance:
Add domains instead of individual emails when possible
Review ignore list periodically
Avoid blocking legitimate customer domains
Test rules before applying widely
Careful management ensures that no important messages are lost.
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